RETURN AND EXCHANGE

Returns and Warranty

Our Promise
At Capi Jewelry, every piece is handcrafted with care. If you're not completely happy with your purchase, just let us know via email. If your item meets our return criteria, you can return it within 14 days or exchange it for another piece.

How to Return
Simply email us at info@capijewelry.com to arrange your return or exchange and get the return address. We’re here to help!

Condition
To ensure a smooth process, please return the item in its original condition and packaging. Customized items can’t be returned. We’d love to hear why you’re returning it to help us keep improving.

Costs and Risks
Return shipping costs are your responsibility. Once we receive the item, we’ll let you know and process your refund or exchange within 7 days.

International Orders
For international orders, please note that any additional customs duties and fees are the responsibility of the recipient.