Shipping policy

The Art of Handcrafted Jewelry
At Capi Jewelry, each piece is handcrafted with love by me, Eline, and our talented local artisans. When you place your order, please allow up to 10 business days for your beautiful jewelry to be created. We’ll keep you updated every step of the way and can’t wait for you to see the final creation!

Shipping Information
Once your jewelry is ready, we’ll send you a confirmation email. Enjoy free shipping on all orders within the Netherlands, Belgium, Germany, and Singapore! Your order will be securely shipped with DHL or SingPost.

Delivery Times
* Netherlands: 1-3 business days (free)
* Belgium, Germany, Singapore: 1-5 business days (free)
* Europe: 2-6 business days
* United Kingdom: 3-7 business days
* Rest of the World: 5-15 business days

Note
* All orders are shipped from the Netherlands or Singapore.
* We cannot ship to PO Boxes and aren’t responsible for delays due to unforeseen circumstances.
* We aim to make you happy, so please reach out to us if you have any questions!

For International Orders
Additional local customs duties and fees may apply, which are not covered by our shipping costs. For more information, please contact your local customs office.

Contact Us
If you have any questions or need assistance, feel free to contact us at info@capijewelry.com. We’re here to help!